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I would probably return the system entirely if I still had the boxes. I have been really disappointed and wish I had stuck with ATT's product. I bought this phone after reading lots of reviews. We had used the ATT 2 line phone and had a good experience, but needed to add more lines to our system. I sound quality on the Panasonic handsets is really not good and one of our handsets drops calls regularly.
Overall, this is a good product. The other limitation is despite having multiple mailbox capability, you can only have a mailbox for each phone you purchase. After using Avaya, our clinic downsized and this phone system was the answer, It works great. The drawbacks are that you cannot listen to messages from the base handset, which means the messages must be played back when no one is in ear shot. It would have been nice to be able to use a mailbox simply for directions and business hours.
With this handset, I can go down the hall to get my mail in my building while carrying on a conversation. I use this system for my office. Recoomend this product to anyone who needs this type of phone system.
we are very hgappy with the system. we owned the prior system for 10 years and find this nre version to be reliable, easy to use and priced right.
Handset must be used with base system. Great system for a small office, staff enjoys the flexibility of personal handsets that can move around but the overall system has the benefits you would find in a large more expensive system. Handset is easy to use and to set up.
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